Privacy Policy – Belshop
Last updated: September 28, 2025
Belshop places great importance on protecting your personal data. This privacy policy aims to inform you clearly and transparently about how we collect, use, store, and protect your data in accordance with the General Data Protection Regulation (GDPR) and Belgian law.
1. Data Controller
Belshop SRL
Chaussée de Gand 7
2. Data Collected
We collect the following data when you use our site or services:
Identification data: name, first name, postal address, phone number, email address.
Connection data: IP address, connection logs, browsing data.
Payment data: payments are handled by a secure third-party provider (Stripe, Mollie, PayPal…). We never store your full bank details.
Order history and product preferences.
Customer communication: messages sent via the contact form, emails, social media.
3. Purposes of Processing
Your data is used for:
Processing and tracking your orders.
Managing customer relationships and after-sales service.
Sending newsletters (if you consent).
Improving our services and performing statistical analyses.
Combating fraud and complying with our legal obligations.
4. Legal Basis
The processing of your data is based on:
The performance of the sales contract.
Compliance with legal obligations.
Your consent for commercial prospecting.
Our legitimate interest in securing our site and services.
5. Retention Period
3 years after the last commercial contact for inactive customers.
10 years for accounting data.
Until you withdraw your consent for newsletters.
6. Recipients
The recipients of your data are:
Our internal team (customer service, logistics).
Our technical service providers (hosting, email, payment).
Belgian authorities if a legal obligation requires it.
7. Your Rights
In accordance with the GDPR, you have the following rights:
Right to access your data.
Right to rectification or erasure.
Right to restriction of processing or objection to processing.
Right to data portability.
Withdrawal of your consent at any time.
You can exercise these rights by email at: [email@belshop.be]
8. Security
Your data is protected by technical and organizational measures compliant with industry standards.
9. Cookies
Our site uses cookies to improve user experience and generate statistics. You can manage your preferences via the cookie banner displayed during your browsing.
10. Contact
For any questions regarding your personal data:
email@belshop.be